Please click Company Holidays for the rescheduled office hour of Arçelik Hitachi Home Appliances Sales Hong Kong Limited and Repair & Parts Service Centre.

Arçelik Hitachi Home Appliances Sales Hong Kong Limited markets and sells product of both electrical home appliances and multimedia digital product with the region of Hong Kong and Macau. Our policy of making products that meet customer needs is driven by the Hitachi motto “Customers first”. You are most welcome to share your opinions with us.

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I declare : I have read and understood the privacy statement, and the below statement and agree to be bound by the same.

To provide you with our variety of sales, after sales services, product promotion as well as related services, we may use your personal information including name, address, phone number, fax number and e-mail address for the following purposes.

  1. Providing daily operation of our service.
  2. Conducting customer, electrical appliances and service surveys.
  3. Direct marketing of electrical appliances and services subject to the requirements of the Personal Data (Privacy) Ordinance.
  4. Handling customer complaints and inquiries.
  5. Provide to the service vendors.

If you do not wish to receive any promotion information of direct marketing (excluding the service information of Arçelik Hitachi Home Appliances Sales Hong Kong Limited) please send letter in writing to: Arçelik Hitachi Home Appliances Sales Hong Kong Limited, Service Administration Department (Customer Service), 18th Floor, Ever Gain Centre, 28 On Muk Street, Shatin, N.T., Hong Kong (Please state name, address, contact number and "Do not wish to receive promotion information"). We will renew our record, and stop using your personal data or records for direct marketing. No charge will be collected on such procedure.